How do I register?
Click the “Register” button on the top right hand side of the page and follow the instructions.

How can I stop a payment if I have already submitted it on your website?
While all payments on ClickPay are final, we do our best to stop a payment upon request. please call 800.533.7901 immediately if you need to stop a payment.

Is there a charge to the resident?
If you submit a payment online, there is a small convenience fee that is either paid by the Resident or by the Property Manager or Association depending on how the account was setup.

What do I do if I forgot my password or if am having trouble logging in to make a payment?
If you forgot your password, please visit our forgot password service and answer your security questions. If you have any issues please call 800.533.7901.

Do I receive email payment reminders?
Yes, we will send an email reminder informing you that your payment is due.

How can I be sure my payment was submitted?
Upon submitting your payment, you receive a payment authorization number on screen as well as via email.

Can I setup an automatic recurring monthly payment option?
Yes, you may. After you login to make a payment, click “Setup Recurring Payments” and follow the instructions.

What happens if my payment fails because of Non-Sufficient Funds (NSF)?
If your payment fails due to Non-Sufficient Funds your property manager or Association may charge you an NSF fee and/or a late fee for the failed transaction.